• At Fragrance Distribution FA, customer satisfaction is important to us. Please review our return policy carefully before making a purchase.

  • Return Eligibility

  • Returns are accepted only within 7 days of the original purchase date.

  • In-Store Purchases
    • The product must be completely unopened and unused
    • The original packaging must remain sealed
    • The product must be in its original condition

  • Opened or used products are not eligible for returns or refunds.

  • To qualify for a return:

  • For purchases made in-store:.

    • Returns must be processed at the physical store location
    • Customers must present the original purchase receipt
  • Online Purchases

  • For online purchases:

    • Customers must email Info@fragancedistributionfa.com
    • Please wait for return instructions before sending any product back

  • Unauthorized returns may not be accepted.

  • Non-Refundable Items

  • The following items are non-refundable:

    • Opened fragrances
    • Used products
    • Damaged items caused by misuse
    • Clearance or final sale items
  • Refund Processing

  • Approved refunds will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.